Effective Date: April 20, 2026

Pro-Masters Auto Hail Center respects your privacy and is committed to protecting the information you provide through our website, forms, and communications.

This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our business online or offline.

1. Information We Collect

We may collect personal information including, but not limited to:

• Name
• Phone number
• Email address
• Vehicle information
• Insurance claim information
• Appointment details
• Information submitted through website forms, Facebook lead forms, CRM forms, estimate request forms, or repair intake forms

We may also collect non-personal website usage data through cookies, browser tracking technologies, and analytics tools.

How We Use Your Information

2. We use the information collected to:

• Schedule appointments
• Provide repair updates
• Coordinate insurance claims
• Communicate regarding estimates and services
• Respond to customer inquiries
• Improve our website and customer experience
• Send occasional promotional offers and updates

3. SMS Communications

By voluntarily submitting your phone number through our website forms, estimate request forms, Facebook lead forms, CRM forms, or repair intake forms, you consent to receive SMS text messages from Pro-Masters Auto Hail Center regarding:

• Appointment reminders
• Estimate scheduling
• Repair updates
• Insurance claim coordination
• Rental car coordination
• Customer service communications
• Occasional promotional offers

Message frequency may vary. Message and data rates may apply.

Reply STOP to opt out of SMS communications.
Reply HELP for assistance.

Consent to receive SMS messages is not required as a condition of purchase or service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

4. Cookies and Online Advertising

Some ads received on Web pages are customized based on your interests gathered from your online visits over time and across different Web sites. Used by this website, this type of ad customization, sometimes called "online behavioral" or "interest-based" advertising", is enabled through your computer browser and browser cookies. Such online advertising helps support the free content, products and services you get online.

While this site gathers information on consumer interests, neither we or our advertising partner, MorBiz (www.MorBiz.com), have any intention of ever selling or distributing it to third party vendors. However, because we're committed to transparency and choice, if you'd like to opt out of any and all information gathering designed to deliver more relevant content to you, you may do so here: http://www.networkadvertising.org/choices.

5. Information Sharing

We do not sell, rent, or share your personal information with third parties for their independent marketing purposes.

We may share information with trusted service providers or vendors only when necessary to operate our business, provide requested services, process communications, or comply with legal obligations.

6. Data Security

We implement reasonable safeguards to help protect your information from unauthorized access, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You may request to:

• Access your personal information
• Correct inaccurate information
• Opt out of communications
• Request deletion of your information where applicable by law

To make a request, please contact us using the information below.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes become effective immediately upon posting to this page.

9. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Pro-Masters Auto Hail Center
3415 Parmenter Street
Middleton, Wisconsin 53562
Phone: 608-710-4245